Antitrust, Meta: ‘Unfounded decision, we will appeal’

Milan, 24 Dec. (LaPresse) – “The decision of the Italian Competition and Market Authority is unfounded. The emergence of artificial intelligence chatbots on our Business APIs has put pressure on our systems, which were not designed to support this type of use. The Italian Authority assumes that WhatsApp is, in some way, a de facto app store. The market access channels for AI companies are app stores, their websites and industry partnerships, not the WhatsApp Business platform. We will appeal.” This was the statement from a Meta spokesperson on the Antitrust decision, which required the Californian group to suspend the conditions that exclude competing AI chatbots from WhatsApp.