Brussels, 4 December (LaPresse) – “The accusations are unfounded. The growing popularity of artificial intelligence chatbots on our Business API is overloading our systems, which were not designed to support this type of use. However, the AI sector is highly competitive, and people can access their preferred services in many different ways: through app stores, search engines, email services, third-party integrations, and operating systems.” This is how a WhatsApp spokesperson commented on the announcement of the antitrust investigation launched by the EU to assess whether Meta’s new policy on access to WhatsApp for artificial intelligence providers may violate EU competition rules.
Meta, the company: ‘Unfounded accusations from the EU, overloaded system’
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